Financial Services

Modern FSI, built for regulation and growth.

The pressures reshaping the sector

Legacy core system modernisation

Core banking and insurance platforms carrying decades of customisation debt, limiting agility and turning every change into a multi-quarter program.

AI/ML governance & model risk

AI pilots multiplying ahead of model registers, explainability obligations, and the APRA / ASIC scrutiny boards are now fielding directly.

Rising customer expectations

Customers compare your digital and omnichannel experience to fintechs and neobanks, not to peer institutions.

APRA, ASIC & Privacy Act burden

CPS 230, CPS 234, ASIC RG 271 DDO, and the 2024 Privacy Act reforms landing simultaneously on compliance, risk, and technology teams.

Open Banking & CDR obligations

Consumer Data Right expansion requiring API-ready data sharing infrastructure, while managing AML/CTF and fraud risk across the same data estate.

Fraud, AML/CTF & financial crime

AUSTRAC reporting obligations and real-time fraud detection requirements in a threat environment that outpaces manual review cycles.

Impact we deliver

Higher conversion, faster onboarding, lower cost-per-acquisition

Faster loan origination with ML-led credit decisioning

Faster claims settlement and reduced compliance burden

Audit-ready regulatory reporting, aligned to APRA and ASIC

AI that’s deployable today and defensible to your Council tomorrow

What we do

Customer & Growth

A modern customer engagement platform spanning acquisition, onboarding, complaints, hardship, and omnichannel service operating as one connected workflow

Complaints & hardship workflows
Omnichannel engagement
Digital KYC / eKYC
Broker & adviser portal
Agentic AI for customer service

Data Catalogue & Lineage Strategy
Data Governance Strategy
Enterprise Data Architecture
AI Readiness Assessments

↑ Conversion rates

↓ Onboarding time

Better applicant experience

Data & Intelligence

A governed data estate, Customer 360, pricing intelligence, claims analytics, and data governance, giving every team a single trusted view to act on.

Microsoft Fabric Lakehouse
Customer 360 & reporting
APRA CPG 235 governance
Claims & fraud intelligence
Pricing & underwriting analytics
Self-serve governed access

Data Catalogue & Lineage Strategy
Data Governance Strategy
Enterprise Data Architecture
AI Readiness Assessments

Single trusted data view

↓ Reporting cycle time

Audit-ready governance

AI & Automation

Responsible AI across the value chain - ML credit scoring, fraud detection, underwriting risk assessment, and agentic AI for customer and compliance workflows

Azure ML credit scoring
Claims & fraud AI
Pricing & underwriting AI
Responsible AI governance
Model risk register
Workflow RPA & automation

Data Catalogue & Lineage Strategy
Data Governance Strategy
Enterprise Data Architecture
AI Readiness Assessments

↓ Credit decision time

Improved fraud detection

Board-defensible AI

Core System Integration

End-to-end integration architecture connecting LMS, policy administration, and core banking systems to CRM, data, and AI layers, with ACORD and Open Banking/CDR patterns built in.

LMS & policy admin integration
Boomi & Azure API Management
ACORD & Open Banking/CDR
ALM & DevOps governance
Master data management
Golden record creation

Data Catalogue & Lineage Strategy
Data Governance Strategy
Enterprise Data Architecture
AI Readiness Assessments

↓ Integration debt

CDR-ready APIs

Single source of truth

Compliance & Risk Architectur

A compliance-by-design operating model from workflow automation to real-time AML alert routing and compliance submission readiness.

APRA CPS 230/234 controls design
ASIC RG 271 DDO compliance
AML/CTF alert routing
IFRS 9 / Basel workflow automation
Privacy Act & CDR compliance
Regulatory reporting & audit packs
Sanctions & transaction monitoring
Stress testing & model risk

Data Catalogue & Lineage Strategy
Data Governance Strategy
Enterprise Data Architecture
AI Readiness Assessments

↓ Regulatory risk

Improved audit readiness

Faster reporting cycles

Stronger governance

How we deliver

Accelerators and frameworks to help you move fast—responsibly.

Customer Acquisition & Digital Onboarding

Growth engine and intelligent KYC automation, CRM, digital KYC/eKYC, AML screening, credit initiation, and offer management operating as one connected workflow from campaign to account activation.

Lending & Credit Lifecycle

End-to-end loan origination on D365 Finance, ML-based credit scoring, exception workflows, covenant monitoring, collections, arrears management, and IFRS 9 / portfolio reporting.

Claims & Policy Administration

Policy lifecycle management, FNOL digital capture, claims triage and adjudication, AI-assisted underwriting, and APRA regulatory reporting with Microsoft Purview governing the full data and compliance trail.

Risk, Compliance & Regulatory Reporting

Predictive risk scoring from transaction, credit, and market data, AML alert routing to compliance teams, IFRS 9 / Basel workflow automation, ECL staging, and LCR/NSFR ratio calculation.

Trusted partners

Insights

Unlocking Scalable, Secure API Management for the Modern Enterprise

What Makes a Modern Control Tower? Beyond Visibility to Autonomous Logistics

A modern control tower fr the Logistics Industry

Transforming Higher Education with Context-Aware AI

The Power Trio: MCP + Context Middleware + RAG

Shaping the Future of IT Management

Alkemiz’s Experience-Driven Managed Services optimise workflows, automate issue resolution, and deliver proactive IT support, ensuring seamless business operations. Stay ahead with intelligent, scalable, and people-centric IT management.

Empowering everyone to test with AI-driven simplicity

AI-powered automation is transforming software testing—eliminating complex scripting, reducing maintenance, and accelerating defect detection. With seamless cross-platform testing, self-healing scripts, businesses can achieve faster releases, better quality, and enhanced efficiency.

Seamless AI-powered credit transfers for universities

Most universities rely on manual processes to manage credit transfers, also known as Recognition of Prior Learning (RPL). This outdated approach leads to duplication, delays, and inconsistent outcomes, creating inefficiencies that affect both students and administrative staff.

Customers we work with

Let’s build the future together.

Ready to translate your sector strategy into integrated, governed, deliverable transformation? We’d love to talk.

Talk to us

6 Middlemiss Street, Lavender Bay NSW 2060

+61 02 82017337

connect@alkemiz.com.au

*all images used are generated by AI

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